Archive for January, 2012

Microsoft Lync Server 2010 Multitenant Pack

January 9th, 2012 No comments

Microsoft has released the MS Lync Server 2010 Multitenant Pack.

Microsoft®Lync™ Server 2010 Multitenant Pack for Partner Hosting is a unified communications (UC) solution for telecom and hosting providers. Unified communications is a way for telecom and hosting providers to expand their service offering to their current customers.

The Deployment Guide can be downloaded here

Note: Please be aware that some features such as Call Park and Public IM is not supported!

Features Comparision:


Lync Server feature Lync Multitenant Hosting Pack Lync Online
Contacts list Yes Yes
Address Book Service Web Query service Yes Yes
Distribution List Expansion protocol (DLX) Yes Yes
Instant Messaging (IM)    
Point-to-point IM Yes Yes
Multiparty/Group IM Yes Yes
Group Chat No No
Client Support    
Lync desktop client Yes Yes
Mac Messenger Yes Yes
Attendee (meeting only) Yes Yes
Lync Mobile on:

iPhone, iPad, Windows Phone 7, Android

Yes Yes
Conferencing and Sharing    
Point-to-point audio/video Yes Yes
Video conferencing over IP Yes Yes
Audio conferencing over IP only Yes Yes
Meeting recording Yes Yes
Ad-hoc audio dial-out conferencing Yes

via SIP Trunk


via SIP Trunk

“Meet now” audio dial-out conferencing Yes

via ACP


via ACP

Scheduled audio dial-out conferencing Yes

via ACP


via ACP

Point-to-point/multiparty data conference (white boarding) Yes Yes
Point-to-point/multiparty file share Yes Yes
Point-to-point/multiparty desktop and application sharing Yes Yes
Point-to-point/multiparty Microsoft PowerPoint® slide sharing Yes Yes
Polling Yes Yes
Microsoft Outlook integration for IM, presence, calendar

(with users on the same hosting partner)

Yes Yes
Microsoft SharePoint® integration for IM, presence

(with users on the same hosting partner)

Yes Yes
PIC and Federation    
Intertenant federation Yes Yes
Federation with Extensible Messaging and Presence Protocol (XMPP) No No
Public IM connectivity and presence

Windows Live®, AOL®, Yahoo!®

No Yes
Public IM connectivity audio/video

Windows Live

No Yes
Basic calling features    
Public switched telephone network (PSTN) calling via Lync

incoming and outgoing

Yes Yes
Call controls

hold, transfer, forward, simultaneous ring

Yes Yes
Voice policies Yes Yes
Advanced calling features    
Team call No No
Response groups No No
Delegation No No
Private line (secondary Direct Inward Dialing (DID)) No No
Call park No No
Outgoing DID manipulation No No
Voice features    
Private dial plans No No
Hosted Exchange Unified Messaging (UM) for voice mail Yes Yes



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Office 365 quick config for Lync Mobile

January 5th, 2012 No comments

If you want to have a play with the new Windows Phone client (WP7) for Lync then Microsoft haven’t quite setup the DNS records yet (or they are still propagating round the internet). Not to worry you can force it by manually specifying some URL’s…

If you’re using your own domain with Office 365 or on one of the higher plans check these guides… Set up Lync mobile devices and Set up your network for Lync Online.

Start the Lync mobile client

Enter your username as: <name>@<domain>

Enter your password:

Specify a username in the same format: <name>@<domain>

Toggle the “Auto-detect services” & enter the following as the “External Discovery URL”

Chances are you’ll never be “internal” to the Office 365 network so we can probably leave the internal one clear for now..!

It looks like some clients don’t work if you don’t give them an “internal URL” too, so just repeat the process for the Internal Discovery URL:

You should now be able to connect & enjoy having a play around.


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