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Lync Server 2010 Setup or Remove Lync Components fails on Windows Server 2008 R2 SP1

August 1st, 2011 Leave a comment Go to comments

When installing Lync at a customer on Server 2008 R2 SP1, the installation failed with the following error while adding the first Lync Server Components:

Problem: The Lync Server 2010 Setup or Remove Component installation prerequisite check cannot locate the  Server 2008 R2 SP1 version of Microsoft Windows Media Format.

Use the command line listed below from a command prompt window to install Windows Media Format Runtime for Server 2008 R2 SP1 before you begin the installation of Lync Server 2010:

%systemroot%\system32\dism.exe /online /add-package /packagepath:%windir%\servicing\Packages\Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum /ignorecheck

 /Tim

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